Terms & Conditions

1. Definitions

• "Company," "We," "Us," "Our" refers to TechOut Fashion Private Limited
• "Website" refers to www.techout.in and all its subdomains
• "User," "You," "Your" refers to any individual accessing or using the Website
• "Products" refers to merchandise available for purchase on the Website
• "Order" refers to a request to purchase Products through the Website
• "Content" refers to text, images, graphics, logos, videos, and other materials on the Website

2. Eligibility

By using our Website, you represent that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding contract
• You are not barred from using the Website under applicable law
• All information you provide is truthful, accurate, and complete

If you are under 18, you may use the Website only with the involvement and consent of a parent or legal guardian.

3. Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these terms.

4. Products and Pricing

Product Information

We strive to provide accurate descriptions and images of our products. However:

• Colors may vary slightly due to screen display differences
• Measurements may vary by 1-2 cm due to manual measurement
• Product images are for illustration purposes only
• We reserve the right to modify product specifications without prior notice

Pricing

• All prices are in Indian Rupees (INR) and inclusive of GST
• Prices are subject to change without prior notice
• In case of pricing errors, we reserve the right to cancel orders and issue full refunds
• Promotional prices are valid only during the promotion period
• Additional shipping charges apply for express and same-day delivery

5. Orders and Payment

Placing an Order

• An order constitutes an offer to purchase Products
• We may accept or reject orders at our discretion
• Order confirmation is sent via email once payment is processed
• We reserve the right to limit order quantities

Payment Methods

We accept the following payment methods:

• Credit and Debit Cards (Visa, MasterCard, American Express, RuPay)
• UPI (Google Pay, PhonePe, Paytm, BHIM)
• Net Banking
• Wallets (Paytm, MobiKwik, Freecharge)
• EMI options (select banks)
• Cash on Delivery (COD) for orders up to Rs. 5,000

Payment Security

All payments are processed through secure, PCI DSS compliant payment gateways. We do not store your card details on our servers.

6. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy. Key points:

• Delivery times are estimates and not guaranteed
• Risk of loss and title pass to you upon delivery
• We are not responsible for delays caused by courier partners
• Please inspect your order upon delivery and report any issues immediately

7. Returns and Refunds

Returns and refunds are subject to our Refund Policy. Key points:

• Items must be returned within 30 days of delivery
• Items must be unworn, unwashed, and with original tags
• Certain items are non-returnable (undergarments, swimwear, customized items)
• Refunds are processed to the original payment method

8. User Conduct

You agree not to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Website
• Interfere with or disrupt the Website's functionality
• Use automated systems (bots, scrapers) to access the Website
• Reproduce, duplicate, or exploit any Content without permission
• Impersonate any person or entity
• Upload harmful content (viruses, malware)
• Engage in any activity that could damage or impair the Website

9. Intellectual Property

All Content on the Website, including but not limited to text, graphics, logos, images, product descriptions, software, and design, is the property of TechOut or its licensors and is protected by Indian and international intellectual property laws.

You may not use, reproduce, distribute, or create derivative works from any Content without our express written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by you for the specific order
• We are not liable for any loss arising from unauthorized access to your account
• We are not responsible for delays or failures due to force majeure events

11. Indemnification

You agree to indemnify, defend, and hold harmless TechOut, its directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any rights of third parties
• Any content you submit or transmit through the Website

12. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, floods, earthquakes
• Epidemics, pandemics
• War, terrorism, civil unrest
• Government actions or restrictions
• Power outages or telecommunications failures
• Strikes or labor disputes

13. Grievance Redressal

In accordance with the Consumer Protection Act, 2019 and other applicable laws, we have established a grievance redressal mechanism:

We will acknowledge your complaint within 24 hours and strive to resolve it within 7 business days.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh, India.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes constitutes acceptance of the modified Terms.

We recommend reviewing these Terms periodically for updates.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and TechOut regarding the use of the Website and purchase of Products.

18. Contact Us

For any questions about these Terms and Conditions, please contact us: